123 Vegas Casino - 選手の退会が遅れました。

Been waiting 8 weeks for my no deposit bonus withdrawl of $100 played through the $3000, verified documents 7 weeks ago.

They keep telling me everything is processing and I will get paid.

Seems like a scam so far... why would it take 8 weeks for a casino to pay someone $100?

Dear jimmymoney,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Do I understand correctly that your withdrawal is still pending inside your account without being processed? Have you been given any explanation of what caused the delay?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear jimmymoney,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.