Barz Casino - プレイヤーの撤退は遅れています。

They Tell you your withdrawal can be pending up to 48 hours it's way longer even on the live chat said 48 hours max they then say they checking the account my account is all verified but still no withdrawal I personally would stay away from the casino all the other white hat casinos are much better pay out instant or within a day this one is shocking don't go near them

Dear Keenanbell,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that your payment is still pending inside the account without being processed? Could you please specify how many days ago was your withdrawal requested?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

My account is all verified and I deposited and withdrew to the same card they said it would be pending on there side up to 48 hours it's been 3 days it normally in by the next day now they won't process it for it to leave on there part so it hasn't got chance to go to my account

Hello Keenanbell,

Have there been any developments since our last conversation, please? It's been 2 weeks since your withdrawal request. Have you received your winnings already,

Dear Keenanbell,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Yeah I finally received it Friday just gone after them telling me my account was under review which It was already verified it's a bad bad casino for paying any winnings

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Keenanbell, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru