Beem Casino - 選手の退会が遅れました。

I've already paid out at beem Casino and verified that I won there again, but I've been waiting for my payout of 200 euros for more than two months and the same thing is always sent by email

Habe bei beem Casino schon mal ausgezahlt und verifiziert auch nochmal gewonnen dort aber bis heute warte ich über zwei Monate auf meine Auszahlung von 200 Euro und immer wird das gleiche per email gesendet

Dear nicki090355,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petronela.k@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Not even I can access transactions yet this page does not show up and stays completely white

Noch nicht mal ich kann auf Transaktionen zugreifen diese Seite wird nicht angezeigt und bleibe komplett weis

Dear nicki090355,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Beem Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Beem Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.