Betflare Casino - プレイヤーの入金が遅れています。

Money still hasn't been credited to my account after one day.

Chat agents don't care.

Emails aren't being answered.

Geld ist nach einem Tag immer noch nicht auf meinem Konto gutgeschrieben

Chat Agenten interessiert es nicht

Emails werden nicht beantwortet

Hello Freudstein,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betflare Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.