Betway Casino - プレイヤーはウェブサイトにアクセスして資金を引き出すことができません。

I kindly request that you withdraw the amount I deposited on your website. Despite multiple emails over the past few months, I have not received any response from your team, and now I am unable to open website in India.

Dear crypto,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betway Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you contacted the casino at enquiries@betway.com ? With what result?
• When have you made a withdrawal request, or when have you made the deposits in the casino?
• Could you please share your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

I am unable to access the Betway website in India due to restrictions. Despite sending an email, I have not received any response regarding this issue.

Hi Team,

Could you please provide Me an update

Could you please share your attempts to communicate with the casino? Send the recent emails you sent to the casino to my email at tomas@casino.guru

Hi Thomas,

Thanks for your response and sorry for late reply

Dropped an email to your email I'd please find the email

Have you requested a withdrawal of your winnings before your account has been closed?

Have you accumulated your winnings with the help of a bonus?

Do you have any records off making deposits in the casino?

Hi Toma's,

I was request my winning amount before my account close

I didn't accept any bonus there is no bonus

Yes upi transaction

Update please

Thank you very much, crypto, for providing the necessary information. I will now transfer your complaint to my colleague Katarina (katarina.d@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

Thank you Tomas

Dear crypto, 

My name is Katarina, and I will be assisting you in solving this case. I am sorry for the situation you found yourself in. 

Now, I would like to invite Betway Casino representative to join this conversation. 

Dear Betway Casino, could you please provide more information about this case? 

Looking forward to your reply.