BiamoBet Casino - プレイヤーの確認が遅れています。

Hello Paz87,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BiamoBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Good Evening. The issue was successfully resolved and the withdrawal was made after some specific intervention. (I would not like to go into details). It would be good to avoid mocking the customers. Thank you very much for accepting my request and for your intervention.

Καλησπέρα. Το θέμα επιλ΄υθηκε επιτυχώς και έγινε και η ανάληψη μετά απο κάποια συγκεκριμένη παρέμβαση.(δεν θα ήθελα να μπω σε λεπτομέριες).Καλό θα ήτανε να αποφεύγεται η κοροιδία των πελατών. Σας ευχαριστώ πάρα πολ΄υ για την αποδοχή του αιτήματος μου και την παρέμβαση σας.

Thank you Paz87 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick