BitStrike Casino - プレイヤーはゲームをプレイできません。

The casino claims technical issues for a week now. No games are working. I deposited over $200 but went to play and noticed no games work. Tried to withdrawl. They asked to confirm my BTC wallet, so I did. Then they claim withdrawals are all locked and there is nothing they can do to resolve. They just keep telling me they can’t fix the technical issues they are having.

Hello walknroll1234,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bitslot Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Since when exactly is this issue going on? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear walknroll1234,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.