Brango Casino - プレイヤーのアカウントは閉鎖され、デポジットは返還されました。

The casino tell

"Unfortunately, your account had to be closed due to a mismatch between the data from the application and the data you sent for verification.

Your deposit will be refunded, you just need to send an e-mail to pitboss@casinobrango.com and confirm your desired payment address.

Thank you for your patience and understanding.

Kind regards,"

To avoid paying the money earned

That's false all my data was correct they just scam to avoid paying.

Dear FEEFFEFZ45,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked the terms and conditions and I found this:

You acknowledge that if any of the information that you provide to the Casino is untrue, your agreement with the Casino will be void, and you will be liable to the Casino for any damages and costs suffered as a result.

Please understand that you must always enter correct and complete personal information when creating an account. Any online casino has the right to verify your identity at any point and it is impossible to pass the verification if you fail to provide correct personal information.

• Are you aware of any mismatch in the information on your verification documents in relation to the information in your casino profile?
• Did the casino specify any mismatch in particular?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear FEEFFEFZ45,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.