Campeonbet Casino - プレイヤーの賞金は没収されます。

I had like 1500 euros in my account but when i tried to withdraw they sent to me an email saying that I cannot have the profits because I didnt play in a correct way.They only left the deposit that I made inside of the account.

I dont understand why they are not letting me get the whole capital, they did send me an email as well explaining some bullshit reasons why I couldnt get the capital.

I can also send you the email if you will need it.

The site is called CampeonBet.

One of my friends suggested me this site so I hope you will help me with this problem.

Dear kristimaxhari97,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise which games you focused on while your account was active?
• Did you accumulate your winnings with or without an active bonus?
• Do I understand correctly that this was the only explanation you received from the casino? If there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here. 

Thank you very much in advance for your reply.

Best regards,

Kristina

Dear kristimaxhari97,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.