CASHKING99 Casino - プレイヤーの賞金は没収されました。

Won $300 from share bonuses, was entitled to 30% which was $90.80, tried to withdraw and was told the bank account services were under maintenance, and my withdrawal was cancelled. Tried to withdraw a couple of hours later and my withdrawal was again cancelled and I was told there was illegal bets on my ID. The casino than forfeited my entire balance and did not pay me.

Dear skipsta88,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

Have you made any successful withdrawals before?

Could you please confirm that you have passed the KYC verification?

Did you play casino games or bet on sports?

Has the casino specified the illegal betting?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika

Hi Dominika, yes I have completed the kyc verification. I haven’t had any successful withdrawals from this casino site, I played slot games, vpower platform, happy lantern to be exact. They have sent me a photo of what they claim to be the illegal bets