Casino Gods - プレーヤーで技術的な問題が発生しています。

Today I registered at this casino 10 04 2021, I paid 15 euros with a credit card, and even today you won't let me log in (always message wrong password although the correct data is)

Ich habe heute 10 04 2021 angemeldet an diesen Casino, habe ich bezahlt 15 euro mit Credit card ,und auch heute lassen Sie sich mich nicht einloggen (Immer Meldung falsche Passwort obwohl die richtige Daten sind)

Dear Viola,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Would you be so kind and post here a screenshot of the error message? Did you manage to play with your funds, or did it remain untouched?

Have you tried contacting the casino directly regarding this issue? Please, forward any relevant communication between you and the casino to kristina.s@casino.guru.

Looking forward to hearing from you.

Best regards,

Kristina

Dear Viola,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

We received this email from Viola:

"Thanks for the feedback, everything is ok now"

We received this email from Viola:

"Danke für die Rückmeldung bist jetzt ist alles ok"

Thank you, Viola, for your email and for letting us know, we will now close this complaint as ‘resolved’ in our system. Please, don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.