CasinoWin.bet - プレイヤーの撤退が遅れています。

Its more then 3.5 month still waitformy220£ they still say the team check all myderailsand then will proceed i deposit on this site 4 times and i deserve my money

Dear Valentin,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please confirm that your account has been fully verified?

Do I understand correctly that your winnings have been accumulated purely from a no Deposit bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela 

Dear Valentin,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.