CBet Casino - プレイヤーは高額な賭け条件のため出金できません。

Dear romaansabella,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem with CBet Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.

• Could you please advise what wagering requirements have been associated with your bonus?
• Could you please clarify how much of your deposit have you wagered so far?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear romaansabella,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you for the screenshot. However, it would help me greatly if you answered the questions I asked you in the first reply.

Dear romaansabella,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.