ARG777 Casino - 追加の入金要件のため、プレイヤーの賞金の受け取りが遅れています。

I played with a bonus, won 1 million, they asked for a deposit of 30,000 to be able to withdraw, I deposited it, now it turns out I have to deposit another 40,000 to be able to withdraw my winnings. Is there anywhere I can take legal action?

Jugué con bono, saque 1 millón me pidieron un depósito de 30000 para poder retirar, deposite , ahora resulta que tengo que depositar 40000 más para poder retirar lo ganada, hay algún lugar para tomar acciones legales

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with ARG777

Please allow me to ask you a few questions so I can better understand the situation.

• Were more deposits requested by the casino? Would you be able to share a screenshot of the website asking you for more deposits?
• Were you able to reach live chat support?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Additionally, please refrain from making any further deposits or paying additional fees requested by the casino in order to process a withdrawal. Requesting more and more money to release winnings is often a tactic used by fraudulent platforms. You can read more about the practices of scam casinos here.

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Rauleo09,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru