Bankonbet Casino - プレイヤーの撤退が遅れています。

This casino is scam i play with them for years i try a withdrawl they keep putting my withdrawls back in my account discusting behaviour from them im good customer and they treat me like this and then say i click it by mistake my email address for them [removed by casino.guru admin] im sick off these scammers how can i enjoy myself when they do this ???? I deposit takes 15 seconds then try withdrawl witch takes 5 days and they put withdrawl back in my account

Dear canning5003,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise if your account has been fully verified?
• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
• When did you request a withdrawal from the casino last time? Is it still pending in your account?

Looking forward to hearing from you.

Best regards,

Tomas

Its ok now close my complaint

Thanks for your reply.

We’ve closed this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.