BetWarrior Casino - プレーヤーは、引き出し中にエラーが発生しました。

I have made a withdraw but the casino website got me and error, but the amount was debited from my account, and never sent to my p4f.

Tried e-mail contact, but no sucess

Hello renanslots,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetWarrior Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when exactly did you request for the withdrawal? Is your account fully verified and if yes, since when? Is the withdrawal visible on your casino account?

Looking forward to your answer.

Regards,

Nick

The withdraw was solicited at 16/11 09:40

No my account isn't fully verified

And No the withdraw isn't visible at my account as i cant even found the historical on the site

Hello renanslots,

What did the casino respond to you when you contacted them with this issue? How was it possible to request a withdrawal without verification? Is there any update since your last post?

They answered my e-mail and the amount was recharged, everything is ok now!

Thank you Guru!

Thank you renanslots for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick