SpinCity Casino - プレイヤーの入金が遅れています。

I deposited crypto worth 50 NZD, and support told me to wait up to 95 hours. It’s been even longer now and still no funds credited.

I’m honestly really worried at this point. My money seems to have just disappeared, and all I keep hearing is "please wait." How long am I supposed to wait for something that should’ve been instant. I just want my deposit back or at least some real explanation of what’s going on.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with SpinCity Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Was this your first deposit in the casino? Could you please specify which blockchain was used?
• Have you previously used this payment method to deposit in this online casino?
• Could you please share a hash of the transaction so we may independently verify the result of the transaction?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas