The player from Japan requested withdrawals from his winnings, but they were returned to the balance. The casino asked for multiple documents for verification, which the player provided. Player’s complaint has been resolved successfully.
日本のプレーヤーは賞金の出金を要求しましたが、賞金は差し戻されました。カジノは確認のため複数の書類を要求し、プレーヤーはそれを提出した。プレイヤーの苦情は無事に解決されました。
