Crazy Fox Casino - プレーヤーの残高が正しくクレジットされていません。

I did a bet on deal or no deal on crazyfox casino.

my bet was 2007,7 and won 1053,7

u can see in the screenshot I lost that round 954 euros. After that bet my balance is 0.64

what to do



Dear aartsendeetje,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I apologize, but I am not sure I understand completely what happened.

Do I understand correctly that your winnings have not been credited correctly?

Also, I don't see any screenshots. Could you please post them here?

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Yeah I did a 2007,7 bet on deal or no deal.

and I dealed for 1000 dollars. There were 2 red colors over. When I checked my balance it was 0.68.

look at acreenshot i lost 954 that round

I cant add screenshot

My manager Michael solved the problem, thanksss

Awesome news, aartsendeetje. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.