Doggo Casino - プレイヤーの出金が遅れています。

hello.

I have multiple whitdrawals which dont get processed at all, i try to contact the support and gets the answear that its a problem with the payment provider. But there trying to collaborate to fix this.

suddenly support stops to answear and my withdrawals are still not processed

i have done withdrawals before and are fully verified on the website. I dont know what to do. It states that withdrawals are handed within 24 hours but this has taken over 5 days with no information or updates regarding my withdrawals since the support team stopped answearing my messages.

Hello Player111222334,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Doggo Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

The inquiry can be closed

withdrawals have been approved and should be on their way i saw early tjis

FYI i had been verified for over a month and winnings were without a bonus.

case closed.

Dear Player111222334,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru