ElegantSpins Casinoのレビュー

I was attracted by the generous welcome bonus and made a trial deposit. With some luck it increased to about two thousand dollars. I am currently requesting KYC. I will report back when I can actually make a withdrawal.
If you use a bonus other than the welcome bonus, there is a maximum amount of cashout. Also, the only game that can be played is RIVAL. If you want to play, please read the terms and conditions carefully

20241218 p.s
KYC documents are being requested one after another. Passport, bank statement, additional ID. And selfies with them. Anyway, they seem to be concerned about the fact that my IP address at the time of registration is different from the IP address I have been playing with since then. Most people play on their phones, so is the general location of the IP address so important?
I felt like a casino that refused to pay somehow.
I will report back when I can withdraw.
Until then, I don't recommend depositing.

20241224
My withdrawal request will be cancelled. They don't explain the reason for the cancellation. When I contact them via chat, they say, "The finance team will email you," but I don't receive an email. I have been making inquiries since last week, and the situation is the same. I declare this to be a fake casino by refusing to withdraw. Depositing is not recommended at all

I won a jackpot of $6000 on "Shake your Mummymaker" on Elegant spins by filling up the hold and spin feature completely. I went to withdraw and the customer service reps all told me it was going to be completed in two hours. Then a few hours later I got on and asked Alex why it was taking so long and he said they said there was a "system glitch" and my winnings weren't real so they took off my over $6500 balance and left me a $100 balance and told me "not to worry that I could win it again." At first they told me the game provider verified that there was a glitch then when I asked for proof of that via a transcript they kept ignoring me and refused to provide it. Then they changed their story and said it was an error on their end. I have screenshots of all conversations, my balance before they stole my winnings and left me with $100, of the actual game when I won the jackpot. I have proof of everything. They even deleted one of the chats I had with them which I kept ll screen shots of They are freaking crooks and WILL NOT PAY YOU IF YOU WIN. DO NOT PLAY HERE. THEY ARE CROOKS WHO WILL NOT PAY IF YOU WIN. They told me not to worry about it because they put $100 back on my account and that "I could win again." What, so you guys can claim a "glitch" again. I have many more screenshots if needed.