Fight Club Casino - プレイヤーへの支払いが遅れています。

Good day,

Unfortunately, I've been waiting for my payout of 1400 euros from Fightclub Casino for a few days now and haven't received any feedback other than that I should continue to wait from customer support. Unfortunately, further questions to customer support from me are not addressed.

best regards,

Lukas T*****Sc*****

Guten Tag,

Ich warte nun leider schon seit einigen Tagen auf meine Auszahlung über 1400 Euro vom Fightclub Casino und bekomme keinerlei Rückmeldung außer das ich weiter warten soll vom Kundensuppport. Auf weitergehende Fragen an den kundensuppprt meinerseits wird leider auch nicht eingegangen.

beste Grüße,

Lukas T*****Sc*****

Hello r9r6hhqwqs,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Fight Club Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

It's been dealt with. Was paid out

Hat sich erledigt. Wurde ausgezahlt

Dear r9r6hhqwqs,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru