Fortune Clock Casino - プレイヤーは払い戻しを希望します。

This account should of been closed immediately as a minor opened account, firstly they refused to refund but worryingly they never closed account, in fact it’s still live!

im seeking a refund and want account closed

Dear Bugjug,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. I would like to emphasize, that players must be at least 18 years old to play in online casinos, which players agree upon registration.

I found out we have one other complaint from you about Casino Venetian, regarding a very similar problem. I would like to know if the account you wish to be closed belongs to you and if you are a minor you are talking about.

Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru.

Thank you in advance for your reply.

Best regards,

Kristina

I’m dealing directly with casino now so please close case

Bugjug, we are closing the case as per your request. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.