Goldingo Casino - 賞金の出金が遅延しています。

Asking me deposit after i already made a 200$DEPOSIT FOR MY WITHDRAWAL

Dear player,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Complaints Resolution Center

PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Important Notice: Casino.Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino.Guru and requests such information, do not share anything with them.

All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

So they are saying that i must deposit another $300 before i can make a withdrawal. I already deposited $200 ,which they daid was to verrify my account

this shows my acvount is verrified

Dear player,

Thank you for reaching out and sharing your concerns.

Unfortunately, Goldingo Casino is a scam casino, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts, where players can log in using the same credentials. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits and fees. Such casinos include:

• xandro.top
• rixwin.top
• astralwin.com
• bliwin.com
• golden47.com
• caswin.io
• luckyplays.io

This list is not exhaustive, as these sites frequently disappear and reappear under different names.

We strongly advise you to cease all interactions with Goldingo Casino and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Dominika

So will you be reaching out to them?

Dear player, unfortunately, as I mentioned earlier, this is a scam casino that uses deceptive tactics to manipulate players. This includes offering high free bonuses, creating an illusion of significant winnings, and then imposing unreasonable barriers when you attempt to withdraw.

Regrettably, any winnings claimed from this site are not legitimate, and all deposits are most likely lost. Pursuing them further could expose you to additional risks, including potential misuse of your personal or financial information.

We strongly advise you to discontinue any interactions with this site immediately. If you have shared sensitive information, please take steps to secure your accounts and closely monitor for suspicious activity.

I will mark this complaint as "unresolved," which will negatively affect the casino's rating and serve as a warning to others. While this doesn’t resolve your situation, it may help prevent others from falling victim to similar scams.

In the future, always verify a casino's legitimacy through thorough research and player reviews before making deposits. Please don't hesitate to contact us if you encounter issues with other casinos—we’ll do our best to assist you.

Thank you for your understanding.

Best regards,

Dominika

Casino.Guru