iWild Casino - プレイヤーの入金が遅れています。

As of this moment it is now over 12hours since the funds were fully Processed And released!

I have followed all instructions to the letter.

Copy + pasted the exact amount requested 

So-$149.82aud /LTC

I was short 0.18c AUD = 0.11c USD only due to market movement

I THEN SENT THROUGH 0.40c To be sure

How long till my funds are returned to me . Not sure I can trust gambling with an establishment that does that or endorses these actions of a financial gateway provider

Dear Mbomba23,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem.

Could you please clarify if you were aware of the minimum deposit amount before you made a deposit into this account? Is the information about the minimum deposit amount visible on the website?

Have you contacted customer support after your deposit was not credited to your casino account?

Have you made any successful deposits to this casino before?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Mbomba23,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.