I have had problems receiving bonuses and cash back. I have not been able to get any customer service response for over a week. DO NOT USE THIS CASINO!!!
As a long time customer it’s sad to have give this casino a huge THUMBS DOWN-my legitimate payout (no bonus used) is now on week 4 of wait-with zero community action from Jackspay. They don’t answer emails and never answer live chat - from what I read on other forums I’m not alone -DO NOT PLAY HERE !!
Have 5625$ in withdrawals that they’re withholding. They have been ignoring my messages and emails. I am not the only one they’re not paying. Save your money until they pay out withdrawals.
Keep in mind I reached their highest tier level in rewards. Deposited over 100,000$ And this is my treatment.
敷物を引っ張っていて、借りている引き出しを支払っていない可能性があります。
Might be pulling the rug and not paying any of their owed withdrawals.
存在しないサポート
Non existent support
茂みを打ち負かすか、支払いが来ない理由について新しい言い訳を思い付くでしょう
Will beat around the bush or come up with new excuses on why payouts are not coming
Made $28 Bitcoin deposit hit 2,500 and playthrough withdrew 1,500 AND nothing! Have emailed, chat, sent ID they just locked me out of my account. The casino reached out below and told me I had multiple accounts with is untrue. They are now ignoring me completely.
JacksPay Casino
ちょっと、そこ。ライブチャットに参加して、何が起こったのか見てみましょう。
よろしくお願いします
Jackspayカジノ
Hey there. Please come into live chat and lets see what happened.
You will hear every excuse in the book and there’s no names there either I screenshot all the excuses and was promised many times it would be paid baloney I have all documentation gets these scumbags offline I’m offering $2500 to expose them ✌️👍🙏🏻
いくつかのゲームのように
Like some of the games
ボーナスは公平ではありません。要件を満たす前に$$$を使用すると、ボーナスが不足します。
Bonuses aren’t fair you will run out if $$$ before you hit your requirement
Avoid at all costs. They spam your inbox with free spins with crazy restrictions on them, including a vague playthrough requirement that they make up afterwards. Even if you get lucky and win the $25 max cash-out associated with some of the promotions, they will ask for your documents and then just close your account. If they will do this over $25, imagine what they would do for actual money. The cost that this dinosaur of a platform wasted on rejecting a $25 payout was likely much more than that, which is the silver lining in this cloud of a story.
Hey there. We apologize for the inconvenience. I see your first promotion you claimed. Max cashout is $100 which is standard. Then as the weeks carried on you claimed promotions. We don't close accounts for 0 reason. So may i ask your email or username. Maybe your account was closed in error.
Hit there first try very nice bonuses and no wager bonuses Taylor there is very nice! Only issue is sometime btc are hit and miss( deposits) payouts are best in the biz!! 12 hours in my account! No kidding. ****well update after months of depositing I hit what you know locked me out hours later something about barely playing over required wager req lol ain't that idea? I could stopped 1 penny over but played like $35.00 over
ボーナス付きでしばらくこのカジノをプレイしていて、ログインやボーナスのアクティブ化に問題はありません。最終的に、$ 7000のキャッシュアウト要件の後、約$ 300を獲得し、1日後にBTCオプションを使用してアカウントをロックします。笑 私は何時間もロックされた理由を取得しようとしてきましたが、いわゆる「担当者」はあなたのアカウントが禁止されていると言っています... OK、少なくとも私のアカウントが詐欺師に禁止されている理由を説明してください。 300ドルの賞金は気にしないかもしれませんが、楽しみのためにプレイしたい場合は、このような場所をすぐにシャットダウンする必要があります。ジャッカ$$ e $をダウンロードできるアプリはたくさんあります。ネガティブスターを付けて-10にできたらいいのに
Been playing this casino for a while with bonuses and with no issues to log in or PAY for the bonus to activate, finally after a $7000 requirement to cash out i win around $300 i use the BTC option a day later they lock my account!! lol I have been trying for hours to get a reason why i got locked then a so called 'rep' just says oh your account is banned... OK, WHY at least explain the damn reason why my account is banned you scammers. I could care less of the $300 winnings but places like this should get shut down quick if i want to play for fun there is plenty of apps i can download you jacka$$e$. i wish i could give it a negative star make it -10
Extremely difficult rollover and even after finally met they will just ban you with no explanation. Customer service is sleeping half the time and when they do answer it will be limited and leave when the questions get complicated.
L Bryant Jan 23, 2022 Not at all professional. They are actually AVAILABLE 16 Hours a day, NOT 24/7, Hard to get in touch unless waiting until the next afternoon fo remail response is attentive enough. Was able to chat with an agent 1 time (but other times no luck), My husband and I signed up a new account spoke to agent about claiming deposit promos agent informed only 1 of us could use promo (was no problem, was expected) reason for asking. I played after making first deposit played it all out. made a second deposit with a deposit bonus, 500% !!! Of course the wagering was EXTREME ,50% BUT WAS DEFINITELY WINNING !! My husband also made a deposit didnt claim a match bonus, etc. He didnt wager or play any of it, playing in different casino at the time. Went to bed got up next morning to continue on my winnings triple times max cash out and BOOM BOTH OUR ACCOUNTS LOCKED, So basically we both lost all 3 deposits long story short sent email, someone, mgr sent a return email that both of us couldnt have an account. we did chat and verify when opening accounts (most dont allow a couple of them we play at do allow us both, only 1 uses deposit bonuses) we play in several and this was by for the ABSOLUTE WORST SO IF OFFERED AN INSANE DEPOSIT MATCH I ADVISE TO STAY FAR AWAY FYI READ ALL T AND C'S , ABOUT , BANKING, ETC SEEMED OKAY, Had a specific game was looking for. And best of all, NO LICENSE, NOTHING ! STAY FAR FROM THIS CASINO
カスタマーサービス、不足。極端な賭け金。すべてのゲームが機能しているわけではありません
Customer service, lack of. Extreme Wager amounts. Not all games are working
I won 20k and the next day Accounts get locked saying I am barely meeting the wagering amount.
I opted myself out, still they reached out to me and activated my Account. After losing a lot, I won 20k and they basically never paid. I have filed a complaint already about it
Worst casino ever, won $100 on bonus. Satisfied the rollover to cash out. Then I contact asking if the withdrawal is still being processed because it isn't shown on the site anymore. I get an email back stating I need to pay them $25 to receive my $100 winnings!! How does that work, I sure wouldn't believe I would get my money if I gotta pay you first. So don't trust this site they are a scam!!!
Hey there. The deposit is a form of security some online casinos require before the first withdrawal is paid. We use a processing scrubber which determines its you, using your card and not someone who stole your Identity / mail. You can withdrawl the deposit. If you were not happy with that outcome. You could come into live chat and we could have worked something out where your satisified.
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