Joka Room Casino - プレイヤーの銀行口座に不正に入金されました。

Joka room has illegally taken money from my bank account. On the 28/5 with a bunch of small transactions. When i originally brought it to there attention they said they where aware that something was up...

Since then with numerous live chats and emails there just bull shitting me and talking in circles.

My bank is taking its sweeet time to do anything. Can anyone else actually help

Dear Rob,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication between you, casino and the bank  to petronela.k@casino.guru? Thank you in advance for your reply. I hope, we will be able to help you resolving this case as soon as possible.

Best regards,

Petronela

Dear Rob,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.