Lady Linda Casino - プレイヤーの撤退が遅れています。

Dear Rich,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you ever made a successful withdrawal before? Which method to withdraw your winnings you have opted for?

I would like to point out, that if the withdrawal has been processed from the casino’s side, the reason why transactions are late might be on the side of banks. According to the casino, this is an international transaction, therefore it can take longer until your money reaches the bank account.

Additionally, if there is any other relevant communication between you and the casino, please, forward it to kristina.s@casino.guru.

Looking forward to hearing from you.

Best regards,

Kristina

I’ve also contacted my bank and they’ve stated that money would never be refused form entering my bank unless I had a block on which they have also stated there isn’t any block and any money getting transferred across should reach my bank…..all bank details where correct because I checked them 2/3 times before making it

Thank you very much Rich for your reply. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello Rich,

I looked at your complaint and will do my best to help you. I would like to invite Lady Linda Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

Additional comment from the player:

"Hi can you please close my complaint. I’ve this morning received my £750 from the casino. Apparently they was reviving a huge technical issue. Thank you for your time in trying to sort this

Rich M."

Dear Rich,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru