LynxBet Casino - プレイヤーの撤退は遅れています。

Hi,

I am waiting for my withdrawal via Skrill for more than a week.

I sent in my documents directly when requesting the withdrawal and these have been accepting.

The operator is stalling the withdrawal without any significant reason. I received twice an email that the withdrawal is in process, also they did cancel the withdrawal and requested it again.

This operator seems to be out of money if it cannot even pay this small amount via Skrill. I want to warn any possible customer, the site is full of bugs and the support is not helpful at all.

Please help me to receive my money.

Dear J.P.,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

The operator is constantly stalling the withdrawal, does cancel my withdrawal and requests it again.

The chat support is no help, they use constantly the same templates.

My account it fully verified. Please help in this case!

I cannot understand how this operator can have such good rating at you!

I warn every potential customer about making a deposit there.

Thank you for your reply, J.P. Have you made any successful withdrawals before? Have you accumulated winnings with or without an active bonus?

If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Thank you in advance.

They finally paid me via bank transfer. Only creating this post made them pay me.

I want to warn the people here that this is an operator with non serious behaviour and the rating here does not reflect the reality!

You can close this case.

Awesome news, J.P. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.