Nomini Casino - プレイヤーの撤退は遅れています。

Dear Ladies and Gentlemen,

Namely, on May 8th, 2022 I made a payment of 250 euros and this has not yet been credited to my account! Before that, the payouts were always credited to the account within a week 🙂

Kind regards

Jan

Sehr geehrte Damen und Herren,

Und zwar habe ich am 8.5.2022 eine Auszahlung über 250 Euro getätigt und diese ist bis heute noch nicht auf dem Konto! Davor die Auszahlungen waren immer innerhalb einer Woche auf den Konto gutgeschrieben 🙂

MFG

Jan

Dear Jan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Okay, then I'll write Monday next week if the money is on it 🙂 first of all thanks 🙂 I'll give an update then

Okey , dann werde ich nächste Woche Montag schreiben ob das Geld drauf ist 🙂 danke erstmal 🙂 werde dann ein update geben

Money is in the account! Thanks for the help 🙂

Geld ist aufm Konto! Danke für die Hilfe 🙂

Awesome news, Jan. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.