Nomini Casino - プレイヤーの退会がキャンセルされました。

I requested the payouts, but they were reversed.

no certification was required

Ich habe die Auzahlungen beantragt , jedoch wurden Sie zurück gebucht .

eine zerefizierung wurde nicht verlangt

Dear Kwleon,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Do I understand correctly you haven't completed account verification in the casino?

Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only? Could you please explain when exactly was your withdrawal request rejected?

Looking forward to hearing from you.

Best regards,

Tomas

Hello, now the 200 € have also been returned. With the answer that the bank details are not correct?!

I'm stinky mad!

Hallo , jetzt wurden auch die 200€ zurück gegeben . Mit der Antwort , die Bankdaten würden nicht stimmen ?!

Bin stink sauer !

Hello, now all of a sudden I can't log in to Nomini anymore. Supposedly too many login attempts, which is not true at all!

Hallo , jetzt kann ich mich auf einmal nicht mehr bei Nomini anmelden . Angeblich zu viele Anmeldeversuche , was überhaupt nicht stimmt !

I still don't have my open payments! 500€ !

Every day I'm put off, it's really slowly enough. Please make sure I get my money .

Thanks

Meine offenen Auszahlungen habe ich immer noch nicht ! 500€ !

Jeden Tag werde ich vertröstet , es reicht wirklich langsam . Bitte kümmern Sie sich darum , das ich mein Geld bekomme .

danke

Dear Kwleon,

Do I understand correctly you lost access to your account? Was your access restored later?

Do I understand correctly this is your first withdrawal from the casino using a bank transfer? Is your current cashout request 'pending' in your account? Did the casino specify why they think the provided payment information was incorrect?

Hello , the account is open again !

According to Nomini, no verification is required for my account yet.

I have already received part of the money.

Unfortunately, Nomini always hesitates with the payouts and they don't last! about 3 working days.

Reason: Too many withdrawal requests 🤣 Of course you are trying to get the player to cancel and gamble away the money again! mess !

Best regards

Hallo , das Konto ist wieder offen !

Bei meinem Konto ist noch keine Verifizierung laut Nomini nötig .

Ein Teil des Geldes habe ich schon bekommen .

Leider zögert Nomini immer mit den Auszahlungen und Sie halten sich nicht ! an die 3 Werktage .

Begründung : Zuviel Auszahlungsanträge 🤣 Damit versuchen Sie natürlich das der Spieler storniert und das Geld wieder verspielt ! Sauerei !

Mit freundlichen Grüßen

Hello ,

now the 2nd time my payout of 200€ has been booked back!

Without an email why......

it's enough !

Hallo ,

jetzt wurde das 2. mal meine Auszahlung von 200€ zurück gebucht !

Ohne eine Email warum ……

es reicht jetzt !

Thanks for the update, Kwleon.

Could you please share any communication you had with the casino? Please forward any emails or chat transcripts between you and the casino concerning your cashout to my email address tomas@casino.guru

Dear Kwleon,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.