Pinnacle Casino - プレイヤーの退会リクエストは拒否されました。

I would wait a bit for them to respond...bit this morning I still have the same error as yesterday...When I try to withdraw funds and it says Rejected - Inssificent funds...even if I have the $ in the account...HELP

Hello Luggy,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Pinnacle Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Yes..the account is fully verified..made several cashouts already...played with my money and not from a bonus...But now its okay Pinnacle told me to use a different browser and this time it worked...you can close the case . thanks

Dear Luggy,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru