Slots and Games Casino - プレイヤーのアカウントが停止されました。

after I won I made a withdrawal, and after 15 minutes I logged in again my account was suspended, whereas I had not received my money, I contacted Livechat, they immediately closed the chat after I mentioned my user id, the site I meant was www.vslots88.com

Dear Elen,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Before we move forward, allow me to ask you a few more question so I can understand your case completly? Was this your first withdrawal request in the casino? Have you played with bonus money? Also please, if you have any relevant conversation with the casino regarding your case forward it to nikolas.b@guruadmins.com.

Could you please specify again on which casino is the complaint on? Did you mean Vlot88 Casino?

Best regards,

Nick

Dear Elen,

We haven't received any answer from you yet. I'll extend the timer by 7 days. Please note, if you fail answer us, we will be forced to reject your complaint.

Best regards,

Nick

Additional e-mail from the player:

"sorry can only reply ... because I did not receive my email notification, I guess how to solve this problem. I ask for your help, irresponsible bookies like this must be dealt with."

Dear Elen, I would like to ask you reply directly on this complaint. If you receive e-mail you can click on "Link" and directly reply here on our site. I would also like to ask you to reply to my previous questions. Thank you in advance.

Best regards,

Nick

Dear Elen,

We haven't receive any answer from you. Please note, if you will fail to repsonse within 7 days, your complaint will be rejected.

Best regards,

Nick

We are now rejecting the complaint as the player was non-responsive.