Spinpirate Casino - 選手の退場が遅れました。

Hello I submitted a complaint to Scatterhall in March which has not been resolved. At the same time I had a payout here at Spinpirate which has not been processed to this day. I have access to my casino account but I hear the same thing every day. I know this money is gone but I want to file a complaint. Through a wonder of the world, Spinpirate reports that is the hope. I'm only scammed by casinos what's the point

Hallo ich habe bei Scatterhall im März eine Beschwerde eingereicht die nicht gelöst wurde. Zeitgleich hatte ich eine Auszahlung hier bei Spinpirate die bis heute nicht bearbeitet wurde. Zugriff auf mein casino konto habe ich aber ich höre jeden tag das selbe. Ich weiß das dieses geld weg ist aber ich will eine beschwerde einreichen. Durch ein weltwunder meldet sich Spinpirate das ist die hoffnung. ich werde von casinos nur noch betrogen was soll das

Dear Patrick800,

Thank you for submitting your complaint. I'm sorry to hear about the issue you're facing with your withdrawal and I understand your concern. However, I want to emphasize that we have received many complaints about delayed withdrawals from this particular gambling establishment. Despite our efforts to negotiate and resolve these issues, the casino has chosen to adopt a "No Reaction Policy" towards all complaints.

As a caution to potential players, we have included two warnings in our review for this casino, alerting them to the fact that withdrawals are not being processed promptly:

Players complain about extremely long withdrawal times

We have received or seen numerous complaints from players whose withdrawals have been taking an unreasonable amount of time

Delayed withdrawals

The casino is facing technical difficulties with its withdrawal process, which has resulted in payment delays since March 2023. Although the issue appears to be related to the payment provider, we advise players to be aware of the situation.

I can understand how frustrating it must be to wait for your money without any feedback on when you will receive it. I genuinely hope that your winnings will be sent to you eventually. Could you please email a screenshot of your withdrawal request to petronela.k@casino.guru? Thank you for your cooperation and prompt response.

Best regards,

Petronela

I know they have a bad rating but when I played it was recommended. I insulted the casino a lot out of anger that's why they blocked my account and I don't have access. With the other complaint the same problem!

Ich weiß sie haben eine schlechte bewertung aber als ich spielte war es empfohlen. Ich habe das casino aus wut sehr beleidigt weswegen sie mein konto gesperrt haben und ich kein zugriff habe. Bei der anderen beschwerde das selbe problem!

Miracle Miracle Miracle Miracle Miracle Miracle I received my money! After months of waiting i actually got my money am perplexed haha i don't know if the reason is the complaint but they paid me after weeks of waiting even though i strongly believed i will never get it thank you thank you

Wunder Wunder Wunder Wunder Wunder ich habe mein geld erhalten! Nach monate langem warten habe ich mein geld tatsächlich bekommen bin perplex haha ich weiß nicht ob der grund die beschwerde ist aber sie haben mich ausgezahlt und das nach wochen des wartens obwohl ich stark glaubte das ich es niemals bekommen werde danke danke

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Patrick800, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru