SuperCat Casino - プレーヤーが払い戻しをリクエストしています。

Dear hschlue88,

As I already mentioned above, there is no such obligation that if you have self excluded yourself from a casino then you will be excluded from all of their sister casinos. It all depends on the operator's license. The one they own does not require such action from the casinos.

I have also went through the casino terms and did not find any information regarding an exclusion for all casinos under the same operator.

All I can do is to recommend you to the casino's licensing authority here: [email protected].

Try to get in touch with them as they might be able to help you out.

I'm really sorry that we could not help you out but from our point of view, in this specific case, you have to request for a self exclusion in every single casino separately.

Regards,

Nick

I have explicitly written to spinamba.com casino that they should ban me from all casinos because of gambling addiction.

It can't be that it's license dependent.

Ich habe explizit an spinamba.com casino geschrieben, dass Sie mich von allen Casino ausschließen sollen wegen Spielsucht.

Es kann nicht sein, dass das Lizenz abhängig ist.