Vbet LatAm Casino - プレイヤーのアカウントはブロックされました。

Hello, I had a problem with vbet casino

I deposited the amount of 90 reais in a 100% bonus promotion

I managed to beat the required rollover, and withdrew the amount of 300 reais, leaving the approximate amount of 60 reais in the casino, and as soon as I started playing again and winning a little, the casino simply blocked my account, I was literally kicked out of the casino for having managed to win a value considered low, they didn't give me any concrete information, they just said they would analyze my account.

It's so ridiculous that this casino is subject to such an action for a few bucks.

Olá, tive um problema com o casino vbet

Depositei o valor de 90 reais numa promoção de bônus de 100%

Consegui bater o rollover exigido, e saquei o valor de 300 reais, deixando no cassino o valor aproximado de 60 reais, e assim que comecei a jogar novamente e ganhar um pouco, simplesmente o casino bloqueou minha conta, literalmente fui expulso do casino por ter conseguido ganhar um valor considerado baixo, não me passaram nenhuma informação concreta, apenas disseram q iriam analisar a minha conta.

Chega a ser engraçado de tão ridículo,este cassino se sujeitar a tal ação por uns trocados.

Dear rodrigocerniftcu2018,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please clarify which bonus you played with? If possible, please post here a link or promo code you used to activate the offer.

Furthermore, which games did you focus on while your account was still active - slots, live casino, sports betting, etc.?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello, the casino contacted me and resolved the issue

Thank you for your support

Olá, o cassino entrou em contato comigo e resolveu o problema

Obrigado pelo suporte

Dear rodrigocerniftcu2018,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru