Wikibet Casino - アカウントアクセスの問題により、プレーヤーの引き出しが遅れています。

This is a complaint about wikibet.

I submitted a withdrawal request.

I was asked to provide documents related to KYC.

I want to submit them, but I can't log in to the site.

Has the server been down for the past few days?

I cannot access it.

If I can't withdraw, I will consider this a scam.

wikibetについて、クレームです。

出金申請をしました。

kycに関わる書類を求められました。

提出したいのですが、サイトにログインできません。

ここ数日、サーバーが落ちているのでしょうか？

アクセスできません。

出金できないのであれば詐欺と考えます。

Dear osushi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please clarify if you are unable to access the website or log into your casino account?
• When was the last time you accessed your account?
• Do you see any error messages when you try to log in? If you do, please post a screenshot here in this thread.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina