Wild Pharao Casino - プレイヤーの撤退は遅れています。

I've been waiting for the money since June 8th, the payout was confirmed. The payout request was on June 1st

no support replies from payments@wildpharao.com

support only stamps

ich warte nun seit 08.06 auf das Geld, die Auszahlung wurde bestätigt auszahlungsanfrage war am 01.06

keine Support antworten von payments@wildpharao.com

support stempelt nur ab

Dear Fabigiovanni,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Nevertheless, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Additionally, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it. I can only hope that your winnings will be sent to you eventually.

Could you please forward a screenshot of your withdrawal request to petronela.k@casino.guru?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Hello, screenshot is out by mail.

I can also send screenshots of the emails I sent to wildpharao

Hallo, Screenshot ist per Mail raus.

ich kann auch gern noch Screenshots von den emails schicken die ich an wildpharao gesendet habe

I'm sorry, Fabigiovanni, but I haven't received any email from you.

Hello, I sent the email on Sunday, just went out again.

hallo, ich habe am Sonntag die Mail geschickt, ging grad nochmal raus.

Dear Fabigiovanni,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Wild Pharao Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Wild Pharao Casinoo. I wish I could be of more help.

The casino can reopen this complaint anytime.