Winnermillion Casino - プレーヤーは制限されたゲームをプレイしたとして非難され、賞金は没収されました。

Hello good deposit in the casino multiple times. I withdraw 300 euros and they tell me that I have blown a rule that was that you could not play roulette. I did not just open a roulette game by mistake but I never placed a bet on roulette and it is unfair to be told that my 300 euros will never be received.

Hola buenas deposite en el casino múltiples veces. Retire 300 euros y me dicen que he volado una regla que era que no se podía jugar a la ruleta. No lo hice solo abrí un juego de ruleta por error pero nunca realicé una apuesta en la ruleta y es injusto que me digan que mis 300 euros nunca los recibiré.

Dear Yureyure,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Before we move forward with this complaint, could you please confirm, that it is about Winnermillion Casino? I wanted to check their bonus T&Cs, and I found out that we’ve marked this casino as closed, and I didn’t manage to open their website.

Thank you in advance.

Best regards,

Kristina

If it is winnermillion casino.

Si es winnermillion casino.

Unfortunately, I am not able to access the Winnermillion Casino's website even after multiple attempts. Would you be so kind and post here a screenshot of the casino? Also, please forward me any relevant communication between you and the casino to kristina.s@casino.guru.

I can't access either and I don't know why but I see that I'm not going to receive anything from this casino.

Yo tampoco puedo acceder y no se porque pero veo que no voy a recibir nada de parte de este casino gracias por tu ayuda

Yureyure, I am affraid, that this casino is closed, at least from what we know. Unfortunately, under these circumstances we aren't able to proceed with further investigation and I am forced to close the complaint as 'unresolved'.

Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.