Winorama Casino - プレイヤーは、引き出しリクエストをどのように進めるかがわかりません。

I would like to know how I should do it after I have requested the withdrawal noN I have no news, I have not been asked anyone docunentazione for the transfer

Vorrei sapere  come devo fare dopo che ho richiesto il prelievo noN ho notizie non mi è stato chiesto nessuno docunentazione per il bonifico 

Dear Luigi, 

Thank you for contacting Casino Guru and letting us help you. Let me ask you a few questions to understand the issue better. There is a live chat option in the "Help" section on the casino’s website. Have you tried to ask the support what you should do? If so, how did they reply? 

Best regards,

Peter

Dear Luigi,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply and provide the required information in the given time frame, we will reject your complaint.

Best regards,

Peter

Unfortunately, we’re rejecting this complaint because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.