1win Casino - プレイヤーの賞金はアカウントに入金されません。

Evolution

Speed Baccarat A

18/10/23 18:46:51

Game number #13:16:31

I bet amount 3100 INR and winning 6200 INR,

But winning amount not credited or not updated... Game provider say contact your website casino contact

Dear dhavalvasava1111,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

I checked the game history you submitted and it seemed the bet was rejected, and the amount was returned.

• Could you please advise whether you contacted the casino regarding the issue?
• Have you received any response?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Please close my complaint.. issue was slove..

Thank you...

Dear dhavalvasava1111,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into issues with any online casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru