5Gringos Casino - ゲームの切断後、プレイヤーの賞金は没収されました。

Dear alexcasty, I am in contact with the casino representative, I will keep you updated about any new developments. Thank you for your patience during this time!

Hello Peter,

We have shared an email with you.

We are waiting for your update. Thank you!

Best whishes,

5Gringos team.

Thank you for providing me with the information 5Gringos Casino representative.

Dear alexcasty, the casino has provided me with a report from the gaming provider who investigated the requested bet 106.26582188277 of 0.10 which resulted in no winnings. I don't think we can't do anything more in this case. I'm sorry I can't be of more help on this occasion.

Unfortunately I realized that they are scammers and I will close the account thanks for your availability

I hope at least this casino has the right rating, that is, zero.

Purtroppo ho capito che sono dei truffaldini e chiuderò il conto grazie della vostra disponibilità

Spero che almeno questo casino'abbia la giusta valutazione cioè zero

Just to understand, is it possible that a game doesn't produce winnings of even a cent?

I have my doubts and that's why I increasingly maintain that they are scammers.

Giusto per poi capire è possibile che una giocata non produca vincite neanche di un centesimo?

Ho i miei dubbi e per questo sostengo sempre più che sono dei truffaldini

Dear alexcasty, we regret to inform you that the casino has provided us with substantial evidence supporting its claim. Unfortunately, we are unable to take further action in your favor and are forced to reject your complaint.

Please understand that this decision was not made lightly, and we genuinely regret that we are unable to assist you further in this instance. We always strive to ensure fairness in our assessments, and we truly wish we could offer you a more favorable resolution.

We sincerely apologize for any frustration or disappointment this may cause, and we appreciate your understanding.

Kind regards,

Peter