7BitCasino - ボーナス条件により、プレーヤーの賞金は没収されました。

These thieves gave me a Bonus without asking. They don't tell you there are max payouts when receiving the Bonus....I think they do that to prevent you from winning big. They confiscate your winnings. Might be the worst "VIP" treatment I ever received.

Dear steve270882,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Can you please specify if you have used the bonus that you received from the casino? Also, please clarify if you were notified about receiving this bonus and specify whether it was a free no-deposit bonus or a deposit bonus. If it's possible, could you please send me a screenshot or a link to this particular bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear steve270882,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.