Dealers Casinoのレビュー

Lars, a player from Sweden, won SEK34,000, requested a withdrawal and sent all the documents needed for verification. The casino kept on asking him to send more documents, where he stated he already did so more than once. Shortly after the "verification processing", Lars received an email that said his withdrawal was denied due to a fraud. The casino never provided any proof to Lars about him breaching a term and condition. Therefore, this case remains and unresolved.

The player played with a bonus, met all the wagering requirements, sent all the documents needed for verification and requested a withdrawal. Later on, they went to check on the status of the withdrawal and found out that their account was closed. The casino never provided the player with an explanation nor would reply to the complaint. Therefore, the case remains unresolved.

Tankantis, the player, complained that he had made a withdrawal request and after his documents were successfully verified, the request was canceled without any explanation and the casino support was not communicating with him either. No more reaction from the player, no more update.