Liberty Slots Casinoのレビュー

The player Snow37 was informed that his winning was sent to him but two weeks later, he still didn't receive it. Snow37 contacted the support where they told him he needed to wait a little longer because the winning wasn't sent to him yet. Later on, Snow37 called the support and they asked him they needed his bank statement to see if he really didn't receive the winning. Instead of that, the player asked for an official proof of the winning being sent and paid to him. The casino refused to do so and the case remains unresolved.

The player received their payment in check via FedEx and took it to their bank. The bank was unable to cash it and the player took it to their Credit Union where they also were not able to cash it for them. The player contacted the casino but they never responded to their email. There is no further update available.

The player stated they requested a withdrawal but the finance department was closed due to holiday and they decided to give them more time to process. Later on, they received an email that their request was being processed and needed twenty four hours. They got the answer to allow 24 hours more and not just once, but few. The player was waiting for probably longer than usual but as there was no answer from the casino or the player, we consider this likely paid.

テキサス州のプレーヤーは、この苦情を提出する 2 週間前に出金を要求しました。彼らのお金はまだ受け取っていません。カジノは、ボーナスを賭けている間に許可された最大額を超えて賭けたため、賞金が没収されたことをプレーヤーに通知しました。これを裏付ける証拠を提供するようカジノに依頼しましたが、カジノはポリシーに反していると述べました。ゲームでのベット額の表示方法が原因で、プレイヤーがこのルールに簡単に混乱する可能性があることは理解できましたが、カジノは私たちの質問やメッセージへの応答を停止したため、苦情は「未解決」としてクローズされました.その後、カジノは苦情の再開を要求し、この機会にプレーヤーの賞金を元に戻す決定が下されたと述べました.プレーヤーは支払いを受け取り、苦情は解決されました。