Osiris Casinoのレビュー

A player from the UK deposited £25 and applied for a 400% bonus. They won €333 and requested a withdrawal but it was rejected and the player was accused of exceeding the max bet rule. However, the player was sure to have placed only low bets. A mediator tried to contact the casino about this matter but this attempt was fruitless and the complaint remains unresolved.

The player had a balance of over €5,000. They did receive their first withdrawal request of €2,500, however, when the player wanted to withdraw the remaining €2,500 their winnings were voided and the player was accused of a max bet rule breach. A mediator was in contact with the casino, Malta authority and Malta consumer protection association. This rule of the max bet was found unfair by both the Malta authority and the Malta consumer association and resulted in the casino removing this rule from their T&C. However, nothing could be done for the player's voided winnings as this rule was accepted at the time of the game and this complaint remains unresolved.

The player had won an amount of €5,000 without using a bonus. After three weeks of processing, they were able to receive a half of their winning in the amount of €2,500. Later on, the casino accused them of irregular play and refused to pay out the rest of the player's winning due to the terms and conditions being breached. The casino stopped responding to the complaint and the player never received the money. The case remains unresolved.

The player accepted a bonus and won €365. After a successful verification, they requested a withdrawal but was informed that the funds were removed due to the irregular betting pattern being used while playing. The casino returned their deposits. The casino never provided any more information on this matter and the player said they didn't expect an answer at all since it took them days to reply to any of the emails. This case remains unresolved.

The player requested a withdrawal which had been confiscated due to high betting that resulted in the terms and conditions being breached. The casino refunded the player €600 but they decided to go the authority since there hadn't been any progress on this complaint through the Askgamblers. There is no further information on this case and it remains unresolved.