VERY MISLEADING!! If you use any free spins (which they continually email to you!!), they will deny your withdrawal even after you have completed the playthrough amount (mine was $1,400). Repeated deposits are required in order to comply with their withdrawal "regulations."

This is what the account representative said to me after I went through the trouble of setting up a Bitcoin account, and purchasing $10 worth of Litecoin required in order to start the withdrawal process:

We're sorry but your withdrawal will be denied because you have redeemed multiple free chips in a row. Keep in mind that the casino allows one sign up free chip and only one free chip after every deposit. To play for real money, the next transaction in your account needs to be a deposit.

The free spins and deposit stipulations need to be reflected into your account balance information so you won't waste precious time trying to cash out - when they aren't going to let you have anything!!

SCAM!!!!!!!

Unfortunately, this was one of the first sites I found for online gambling that was going to be productive. I won over $1,000, but was informed I had to deposit $10 from my Bitcoin wallet.
I spoke to customer support, the.waited the 14 business days.
When I went to look and see where my withdrawal was at in the transaction history, ALL of the sudden I can no longer reach that site.
I do plan to report this to the gaming commission, and to anyone else that will listen. I was lucky in the fact that I took screenshots of all conversations with customer support along with screenshots of the withdrawal request balance history.
If you’re only going to use their money, and play without the expectation of winning actual money it would be a fine site. But if you wish to NOT be scammed; or in essence robbed, of your money don’t use this site.

So I put in my withdrawal request on July 16th and silver oak was having I Guess what they say problems with coin draw, so they sent me an email and told me to go in my account and re-request it Bitcoin I mind you this is after I already waited 10 days for the first withdrawal they told me to do it Bitcoin and it would be set for priority here it is that the fourth and my withdrawal still isn't even approved in the chat is telling me that I'll have to wait 7 days after it's approved too I've already waited almost a month and that's not priority to me it's not my fault they were having problems with coin draw and it doesn't take them this long to process a withdrawal anyways when they did my first withdrawal the same day... They emailed me twice back out of the umpteen messages I said them and the first one was saying it would be set for priority in the second one was saying they were sorry here's a 50 free chip but you can't use it until your balance is below five dollars well how am I supposed to use it you guys won't give me my withdrawal LOL... They're not good at answering you back they lie and their chat will tell you a million different stories I probably won't ever see it I honestly think they may be broke... Just wanted to let everybody know I wouldn't deposit there because it takes a ridiculous amount of time to get your withdrawals and I deposit a lot of money there so they lost out on a good customer..

AVOID AT ALL COST!! I was a long time player, 10+ years. I never cashed out the modest amounts I won. A couple of years ago, I got lucky. I hit several jackpots. It usually took a month to receive the winnings. However, last year they turned on me. I had a considerable winning streak. You can only withdraw $2500 max. per week. I was a VIP 5 for many years, but they moved me into a category of "Experienced player". I would come to find out, much later, this means you are prohibited from using bonuses. Also, getting paid became nearly impossible. Apparently, all "VIPs" get paid before you. They started splitting my withdrawals in half, so what was $2500 is now $1250 X 2. However, the 2nd $1250 goes back to the beginning of the wait time. My last withdrawal took over 4 months to get. So if you're a winner, avoid this place. They'll do everything they can to avoid paying you. Also, there's something very peculiar about the progressive jackpot games. I noticed that many of them displayed the same amount for the progressive jackpots. Identical, right down to the penny, for completely different games. Hmmmm Basically, they're criminals.

I have cleared the wagering requirements for the no deposit bonus. I sent the materials for KYC a month ago, but there has been no response at all.
I sent several confirmation emails but no response.
They will probably continue to ignore it.
Or maybe there are no employees available to answer emails or chats.
Giving this casino a score of 6 or more would undermine the authority of the casino guru.
It should be less than 5 points to discourage someone from depositing money by mistake.

20221002 Postscript I have been sending emails every week, but I have never received a reply.
I suspect they deliberately do not do KYC.
I regret sending my personal information to this questionable casino.
I hope everyone reading this stays away from this site.
In addition, there is no KYC reply from Planet7, which is in the same group as the pro.
I sent the papers around the same time as here.
Since it is the same casino group, it seems that the support is done by the same members.
They systematically ignore KYC requests.
* It may be because it is a no deposit bonus.
Write repeatedly.
Casino Guru should downgrade this entire casino group.
The current Casino Guru ratings can put people's time and personal information at risk.

20230103 postscript
I received a reply on December 8th. It seems that KYC is over.
I have no balance left.
I don't even bother trying to see if I can withdraw.