The player accepted a welcome bonus offer and won £52. In accordance to the withdrawal, they had to send documents needed for verification. Shortly after that, they received an email where it stated their account would be closed without any explanation. The casino also confiscated their funds and stopped communicating with the player. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player accepted a welcome bonus offer and sent all the documents needed for verification. About three weeks later they received an email that said about their account being closed due to a fraudulent behavior. The casino also confiscated their funds and stopped communicating with them. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player, Utterer from the UK, wanted to close their account and asked the chat support for help. They told him his account was closed but the next day, Utterer received an email about him being self-excluded from the casino and all of its sister sites. Utterer was in shock and contacted the chat support again to fix this issue and they asked him to send documents for verification. The player did so but have never received an update whatsoever. The case remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player used a welcome bonus offered from the casino and sent all the needed documents for verification. About three weeks later, the verification was still being processed. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filled during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

After a long three weeks of a verification process, the player received an email where they informed them about their decision to close the account due to a fraudulent behavior. The casino also confiscated all their funds from the account. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filled during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

After a long three weeks of a verification process, the player received an email where they informed them about their decision to close the account due to a fraudulent behavior. The casino also confiscated all their funds from the account. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it..

The player used a welcome bonus offer and won. They requested a withdrawal but shortly after that, they received an email about their account being blocked. The casino also confiscated all their funds and stopped communicating with the player. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player accepted a welcome bonus offer and won £400. In accordence to the withdrawal, they had to send documents needed for verification. Shortly after that, they received an email where it stated their account would be closed without any explanation. The casino also confiscated their funds. Since the ThePOGG happened to be the casino's official ADR provider, they asked the player for ninety day period time frame to resolve this complaint. That didn't help the case and they asked the player for the same ninety days two more times. In the end, the ThePOGG wasn't able to help the player and passed this complaint to IBAS, which happened to be another resolution service provider. Ever since then, there is no further information on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player used a bonus, won and sent the documents for the verification process. Instead, they received an email from the casino where it stated that their account was closed due to a fraudulent activity. The casino confiscated their winning and the deposit, too. Once the player filled the complaint, he was informed to wait for ninety days for resolution. After those ninety days passed, they were asked to wait another ninety days and later on, for another ninety days. The casino never responded to the complaint nor explained why they closed the player's account and took their funds. The case was presented to IBAS and it still remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player played with a bonus, met all the wagering requirements, won £1,200, requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a breached term and condition. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to get resolved. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a broken term and condition. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

This complaint is the same as the previous ones. The player's account was closed a month after they sent all the documents needed for verification. They were asked to wait ninety days and then, ninety more days twice in the row. The case was passed on to IBAS for a further investigation and since then, remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

This player also requested a withdrawal and was asked to send documents for verification. Later on, they filled the complaint and shortly after that, the casino blocked their account. The ThePOGG happened to be the casino's Alternative Dispute Resolution service provider and asked the player to give them ninety days to resolve this case. They asked the player for ninety days period twice more and at the end, couldn't help the player. After that, the complaint was passed to IBAS for resolution. There is no further update on this case and it remains unresolved. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player played with a bonus, requested a withdrawal and sent all the documents for verification. About a month later, the casino blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. After that, the casino kept on ignoring the player and wouldn't respond to them at all. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

The player requested a withdrawal and sent all the documents for verification. For about a month, the casino kept on ingnoring the player, blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.

After completed wagering requirements, the player requested a withdrawal and sent all the documents for verification. For about a month, the casino kept on ignoring the player and later on, blocked their account and confiscated their funds due to a fraudulent activity. Since the ThePOGG was officially appointed Alternative Dispute Resolution service for Betat Casino, they asked the player to wait for ninety days for this case to resolve. After the ninety days period, ThePOGG asked the player for another ninety days, twice in the row. But still, the case wasn't resolved and it was passed to IBAS for a further investigation. There is no update available since then. Note: This complaint was filed during the previous owner’s era and since the casino has a new owner, it won't be accountable for it.