Alphabook Casino - ウェブサイトが閉鎖されたため、プレイヤーの残高にはアクセスできません。

Website does not exist anymore

They said they would pay back my balance at the end of last month and now the website is down for the past 7 days

Dear tomcbet,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

When was the last time you were able to access the casino website?

Have you attempted to contact customer support after the website became unavailable? (support@alphabookbet.com)

Could you please specify if you passed the full KYC verification?

Could you also please explain in more detail what balance the casino promised to pay you back?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika