AmunRa Casino - プレイヤーの入金が遅れています。

I deposited via Sofortüberweisung 1.75 hours ago and I'm just getting put off. Standard replies.

Ich habe vor 1,75 Stunden per Sofortüberweisung eingezahlt und werde nur vertröstet. Standartantworten.

Dear andreleipold2,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Dominika